Section 10 - Personnel Deployment and Training

The manufacturer shall describe the personnel resources and training required for a jurisdiction to operate and maintain the system.

9.10.1 Personnel

The manufacturer shall specify the number of personnel and skill levels required to perform each of the following functions:

1. Pre-election or election preparation functions (e.g., entering an election, race and candidate information; designing a ballot; generating pre-election reports;)

   • Minimum of 2. (in compliance with the jurisdiction’s guidelines/rules regarding partisan participation in tabulation functions). Skill level: basic knowledge of how to interact with a desktop application.

2. System operations for voting system functions performed at the polling place;

   • No functions are performed at the polling place by this equipment.

3. System operations for voting system functions performed at the central count facility;

   • Minimum of 2. (in compliance with the jurisdiction’s guidelines/rules regarding partisan participation in tabulation functions). Skill level: basic knowledge of how to interact with a desktop application.

4. Preventive maintenance tasks;

   • Minimum of 2. (in compliance with the jurisdiction’s guidelines/rules regarding partisan participation in tabulation functions). Skill level: basic knowledge of how to interact with a desktop application.

5. Diagnosis of faulty hardware or software;

   • Minimum of 2 (in compliance with the jurisdiction’s guidelines/rules regarding partisan participation in tabulation functions). Skill level: knowledge of how to retrieve and install RCTab software from a trusted source (requires one-hour training).

6. Corrective maintenance tasks; and

   • Minimum of 2. (in compliance with the jurisdiction’s guidelines/rules regarding partisan participation in tabulation functions). Skill level: basic knowledge of how to interact with a desktop application.

7. Testing to verify the correction of problems.

   • Minimum of 2. (in compliance with the jurisdiction’s guidelines/rules regarding partisan participation in tabulation functions). Skill level: basic knowledge of how to interact with a desktop application and review ranked choice voting results.

A description shall be presented of which functions may be carried out by user personnel, and those that must be performed by manufacturer personnel.

• All functions can be performed by user personnel. Manufacturer personnel are not needed to perform any of the above functions. Manufacturer personnel are available to support as needed.

9.10.2 Training

The manufacturer shall specify requirements for the orientation and training of the following personnel:

1. Poll workers supporting polling place operations.

   • None. No functions are performed at the polling place by this equipment, so no poll workers will interact with the software.

2. System support personnel involved in election programming.

   • 2-6 hours of training provided by previously agreed-upon methods between manufacturer and user. Training may include but is not limited to video calls, in-person training, and tutorial videos.

3. User system maintenance technicians.

   • 2-6 hours of training provided by previously agreed-upon methods between manufacturer and user. Training may include but is not limited to video calls, in-person training, and tutorial videos.

4. Network/system administration personnel (if a network is used).

   • No network is used in the software.

5. Information Systems personnel; and

   • 2-6 hours of training provided by agreed-upon methods between manufacturer and user. Training may include but is not limited to video calls, in-person training, and tutorial videos.

6. Manufacturer personnel.

   • 4-8 hours of training. Training may include but is not limited to video calls, in-person training, and tutorial videos.